POPIA | Algoa Logistics

ALGOA LOGISTICS SERVICES (PTY) LTD

POPIA Privacy Policy

1. INTRODUCTION

Respecting and protecting your privacy and Personal Information is very important to Algoa Logistics Services. It is also a Constitutional right and good business practice requirement which we take very seriously.

This policy governs the relationship between you and Algoa Logistics Services in terms of which we have signed an agreement and/or contract or have otherwise provided personal information to.

This privacy policy encompasses the minimum required from Algoa Logistics Services. The privacy policy applies to you, the data subject, only in relation to Algoa Logistics Services which you have contracted and/or agreed with or otherwise provided personal information to.

For more detailed information with regards to the processing and protecting of your personal information please contact Algoa Logistics Services with which you have signed an agreement and/or contract or provided your personal information to.

Accept joint responsibility and accountability with you to responsibly manage and protect your Personal Information when providing our services and solutions to you.
Undertake to collect and process only such Personal Information which is necessary given the purpose for which it is processed and to assist you with the required solutions, conclude the necessary related agreements and consider the legitimate legal interests of everyone concerned, as required by the Act. We will at all times respect your right to withdraw your consent for the processing of your Personal Information.
Undertake to only use your Personal Information for the purpose for which the information is essential
Undertake not to share or further process your Personal Information with anyone or for any reason if not required in terms of legislation or regulations.
Undertake to take reasonably practicable steps to ensure that information is complete, accurate, not misleading and where necessary, is updated.
Undertake to be open and transparent on the nature, extent and reasons for processing Personal Information.
Undertake to safeguard and protect you Personal Information in our possession.
Undertake to freely confirm what Personal Information we hold of you to update and rectify the Personal Information upon request and to keep it for no langer than required.

By providing Algoa Logistics Services with your Personal Information, you agree to this Policy and authorise us to process such information as set out herein.

We will not use your Personal Information for any other purpose than set out in this Policy, and we will take the necessary steps to secure the integrity and confidentiality of Personal Information in our possession and under our control by taking appropriate and reasonable measures to prevent loss of, damage to or unauthorised destruction of your Personal Information and to prevent the unlawful access to, or processing of Personal Information.

2.REASONS FOR PROCESSING PERSONAL INFORMATION

To provide all relevant services in accordance with your mandate to us as set out in agreement/contract and to maintain our relationship.
To respond to your queries.
To confirm and verify your identity or to verify that you are an authorised user for security purposes.
To comply with all legislative or regulatory requirements related to services provided as set out in agreement/contract.
To satisfy any requirements by a professional body or network to which we are a member.
To fulfil our contractual obligations to you, for example to ensure that invoices are issued correctly, to communicate with you and to carry out instructions and requests, and for ensuring you are able to access our premises when required.
For any other operational purpose in terms of our agreement/contract.
To comply with legal obligations.
In connection with possible requirements by the Information Regulator or other Government agencies allowed by law, legal proceedings, or court rulings.

3.BUSINESS ACTIVITIES FOR WHICH PERSONAL INFORMATION IS PROCESSED

Recruitment and employment purposes.
Administering, managing and developing our business and services.
Security, quality and risk management activities.
Complying with ant requirement of law, regulation or a professional body of which we are a member.

4.SHARING OR TRANSFER OF PERSONAL INFORMATION

Our administrative employees will have access to your Personal Information to manage our services and business processes. In general, we do not share your Personal Information with third parties unless we have a lawful basis for doing so.

THIRD PARTY PROVIDERS/OPERATIONS

Where we have a duty or right to disclose information in terms of legislation or regulations.
Where we believe it is necessary to protect our rights.
When explicitly requested by you.
With professional advisors, for example, law firms, as necessary to establish, exercise or defend our legal rights and obtain advice in connection with the running of our business. Personal Information may be shared with these advisors as necessary in connection with the services they have been engaged to provide.
To law enforcement, regulatory and other government agencies and to professional bodies, as required by and/or in accordance with applicable law or regulation. We may also review and use your personal Information to determine whether disclosure is required or permitted.

5.INFORMATION SECURITY

We are legally obliged to provide adequate protection for the Personal Information we hold and to stop unauthorised access and use thereof. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your Personal Information remains secure.

Generally accepted standards of technology and operational security have been implemented to protect information from loss, misuse, alteration, or destruction. Employees are trained on information security and are required to keep Personal Information confidential and only authorised persons have access to such information.

When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.

6.RETENTION OF PERSONAL INFORMATION

We shall only retain and store Personal Information for the period for which such data is required to serve its primary purpose or a legitimate interest or for the period required to comply with the applicable legal requirement, whichever is longer.

7.YOUR RIGHTS : ACCESS TO INFORMATION

You have a right to request a copy of the Personal Information we hold about you. To do this, simply contact us and specify what information you require. We will need proof of authorisation or a copy of your ID document to confirm your identity before providing details of your personal information.

8.AMENDMENTS TO YOUR INFORMATION

You have the right to ask us to update, correct or delete your personal information. We will require proof of your identity and/or authority before making changes to personal information we may hold of you. We would appreciate if you would keep your personal information accurate and up to date.

K J Minnie

Managing Director